Help CenterManaging bookings swiftly is key to providing an excellent guest experience and maintaining a strong reputation. Follow the easy steps below to improve your swiftness on LekkeSlaap:
1. Enable Instant Booking
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Simplify the booking process by allowing guests to book without waiting for your approval. This speeds up the booking process and appeals to guests who want to secure their accommodation quickly.
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By managing your calendar and keeping your availability up to date, Instant Booking will work smoothly. Also ensure your listing reflects your current rates, policies, and available dates.
You can enable Instant Booking by following the simple steps below:
Step 1: Log in to your host portal.
Step 2: Click on Calendar Tools.
Step 3: Enable Instant Bookings.
Click here to read our full article about the ins and outs of Instant Booking.
2. Respond to notifications quickly
- Reply to booking enquiries and notifications promptly. Fast responses increase the likelihood of securing bookings and foster positive guest relationships.
- Click here to read our full article for tips on how to view and respond to enquiries.
3. Organise your workflow
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Set daily routines to check your bookings, messages, and calendar availability. Doing this regularly ensures you stay on top of any new developments and that nothing slips through the cracks.
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Utilise task management tools like to-do lists or calendar reminders to stay on track with updates, guest arrivals, and enquiries.
4. Prioritise communication
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Respond quickly by aiming to respond to all guest enquiries and booking requests within an hour. This can significantly increase your chances of converting enquiries into confirmed bookings.
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Ensure your replies are not only quick but also thoughtful, clear, and friendly to create a positive impression with guests so that they feel valued and well-informed.
By implementing these steps, you can effectively manage bookings, improve guest satisfaction, and secure more bookings.