Cancellation policies are an essential part of hosting, as they help protect your income while also offering guests peace of mind when booking. Here’s an overview of the different types of cancellation policies you can choose from and the benefits of adopting a more flexible approach.
Benefits of a more flexible cancellation policy:
Increased Booking Conversions:
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Attract More Guests: Many travellers prefer booking accommodations that offer flexibility, especially when their travel plans are uncertain. By offering a more flexible cancellation policy, you make your listing more appealing to a broader audience, which can lead to more bookings.
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Competitive Advantage: If guests are comparing multiple properties, a flexible cancellation policy can be the deciding factor that encourages them to choose your property over others with stricter policies.
Enhanced Guest Experience:
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Peace of Mind: Guests appreciate the peace of mind that comes with flexible cancellation options, knowing they won’t lose money if their plans change unexpectedly. This can lead to higher guest satisfaction and positive reviews, which can further boost your property’s reputation.
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Improved Trust: Flexibility in your cancellation policy can build trust between you and potential guests, showing that you are considerate of their needs and willing to accommodate changes.
By understanding the different cancellation policies and the advantages of a more flexible approach, you can make an informed decision that aligns with your hosting goals and maximises your property’s booking potential.
Choose from the following policy options:
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Flexible Cancellation: Guests receive a full refund up to 24 hours before arrival. This option has the Highest Boost in ranking.
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Friendly Cancellation: Guests receive a full refund up to 1 week before arrival. This option has a Great Boost in ranking.
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Moderate Cancellation: Guests receive a full refund up to 1 month before arrival. This option has a Good Boost in ranking
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Strict Cancellation: Guests receive a 50% refund up to 1 month before arrival. This option has a Low Boost in ranking.
To learn more about setting up your cancellation policy, click here.