Help CenterYou can manage how each of your eligible properties participates in the Rewards Host programme through your Host Profile. This includes choosing which properties to opt in, selecting their Rewards Host tiers and managing your discounts based on the options available for each tier.
The updated programme takes effect in February 2027. You can configure your Rewards Host tier for each eligible property now.
Choose which properties participate and select their tiers
If you manage multiple properties, you can choose which eligible properties to opt into the Rewards programme. You can also select a different tier for each property, allowing you to manage their participation individually.
Your selected tier determines the discounts you contribute towards eligible Rewards member bookings, as well as the options available for managing those discounts.
Manage your Rewards discounts
Depending on your Rewards Host tier, you may be able to pause or limit your discounts.
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Tier 1: You cannot pause or limit your Rewards discounts.
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Tier 2: You can pause your Tier 2 discount for 30 consecutive days.
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Tier 3: You can pause your Tier 2 and Tier 3 discounts for 30 consecutive days and set a monthly limit for Tier 3 discounts.
When you pause a discount, it won't apply to new bookings made during the paused period. Once the pause ends, the discount automatically applies again.
You can change your Rewards Host tier through your Host Profile if you'd like to adjust your discount contribution or access different discount management options.
Opting out of the programme
You can opt out of the Rewards Host programme at any time.
If you have any questions about our Rewards programme or need help configuring your tiers, please contact our Support Team on 021 203 2181 or email properties@lekkeslaap.co.za.