As part of our activation process, we verify all properties before they can go live to ensure compliance with local requirements and maintain a secure and trustworthy platform. The documents required depend on your ownership structure and how your property is registered.
Please find the required documents below to get your property verified and live on our platform.
Host Identity
Individual Hosts (Citizens or Residents)
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Copy of your green Zambian National Registration Card (NRC)
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Copy of your passport if you are a foreign host or expatriate
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Utility bill, such as a ZESCO electricity or local water bill, issued in your name within the last 3–6 months as proof of residence
Corporate Hosts (Property Management Companies, Lodges, or Businesses)
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PACRA Incorporation Certificate
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Latest official PACRA printout confirming your company's active status
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Documentation identifying all beneficial owners holding a 25% or greater stake in the company
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Copy of the NRC or passport of the active director or appointed manager listing the property
Property Ownership
To confirm that you have the legal right to list and rent out the property, please provide one of the following:
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Certificate of Title (Leasehold) showing the plot number, location, and registered owner's name
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Official Offer Letter issued by the Ministry of Lands or your local Municipal Council if you have not yet received your full title deed
Important Notes
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Host payments are made via Virtual Credit Card (VCC). Your property must therefore have an active payment gateway or point-of-sale (POS) merchant terminal that can process e-commerce or virtual card payments.
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If your property is situated on customary (tribal) land without a formal leasehold conversion, please get in touch with us so we can advise you on the required documentation.
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All documents must be clear, legible, unexpired, and show all four corners of the page.
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Make sure the names on your identity documents, company registration documents, and property ownership documents match exactly to avoid delays during verification.
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Additional documents may be requested depending on your specific circumstances.
If you have any questions or are unsure which documents apply to your property, please get in touch with our Onboarding Team on 021 344 2110 or email onboarding@lekkeslaap.co.za. We look forward to helping you get your property verified and ready for bookings.
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